If you have general questions pertaining to online courses at LLCC go to the Frequently Asked Questions (click here) to get your questions answered.
If you are now sure whether you are ready to take an online course, take an online readiness quiz (click here).
If you are having problems getting started, click here.
If you are having technical problems, there are several support options.
1. If you are using any of LLCC’s computer labs, contact the lab assistant assigned to the lab.
2. If you are having problems logging into WebAdvisor/activating your account or accessing your email, call the help desk at 217-786-2555. This phone line is open from Monday through Thursday, 8am - 8pm; Friday, 8am - 5pm; and Saturday, 8am - Noon. The help desk is closed when the campus is closed.
3. If you are having Blackboard problems please contact the Distance Education department at 217-786-2890.
4. If you are having problems with your course material, please contact your instructor.