If your issue remains unresolved after consulting the above Self-Help Resources, contact the ITS Help Desk for technical support. There are several ways to contact the Help Desk:
- Email firstname.lastname@example.org
- Call 217.786.2555 or toll-free 800.727.4161 ext 62555
- You can submit your own help desk ticket by using the ITS Help Desk application. To get started, please log in to the Help Desk system and use the same username and password as for your LLCC email.