Lincoln Land Community College has a targeted support and intervention process called Early Alert. It identifies students through faculty and staff referrals and provides customized services for those students early in the semester. Participating faculty send alerts during at least two times in the semester. Once early in the semester (about 2-3 weeks) for students who may be experiencing attendance related difficulties and again around mid-term (6-8 weeks) for students who have exhibited difficulty with academic performance.
What is Early Alert?
Early Alert is a faculty referral process to help at-opportunity students get connected to support services to get back on course to accomplish their goals.
Why participate in Early Alert?
- Students who responded to the alert by accessing a support service such as the writing center, the academic success professionals or peer tutoring, were retained at an 8% higher rate than those who did not respond.
- Referred students who accessed support services more than once were retained at a 19% higher rate than non-respondents.
How can you help retain students by participating in Early Alert?
- Put a statement in your syllabus that you will be participating in early alert.
- Example statement for syllabus:
Early Alerts: Because I believe you can be successful, I would like to spark your involvement in extra support if I see you struggling. To connect you with additional support, you may receive an Early Alert notification. If you receive such an alert, it is important that you follow-up on the recommendations given to you, such as meeting with me, a peer tutor, an Academic Success Professional, an Academic Advisor, etc. This is not an official part of your grade, but it is imperative that you make every effort to access support and utilize services to help you stay on track and accomplish your goals.
- Example statement for syllabus:
- Contact the struggling students yourself to give them feedback about how they are doing.
- To connect students with support, refer students a few weeks into the semester who are struggling for attendance related reasons
- To connect students who are struggling because of academic performance related reasons around mid-term.
How can I sign-up to participate in Early Alert?
- First contact the struggling students yourself, give them feedback and encourage them.
- To connect students with additional support, each semester, send a short email to Early.Alert@llcc.edu. stating you would like to participate. The Early Alert staff will email you a roster of all your students within 24 hours in the form of a secure web-based Office 365 Excel file.
- Open the file (link will be in email) and refer students you want to connect with extra support and a short note why. See the screen shots below for an example.
How can I create an Early Alert Referral for an at-opportunity student?
- Open link to roster in the email from Early Alert staff
- Type “Y” to alert & connect students with support
- Type reason for the alert
- Close tab, it auto-saves!
Keep supporting your students & helping them. Early Alert staff will complement your efforts & keep notes in the same file, so check back to follow-up on the outcome of the alert.
Does this work on a Mac and mobile devices?
Yes, it works on Mac computers with updated browsers and mobile devices with the Microsoft Excel app installed and activated with your LLCC account.
What do students receive when I submit an alert?
Early Alert staff will send an awareness alert to the student with an invitation to access support and call them to set up a strategy session to co-create solutions to get back on course.
Students in Distress:
- Faculty and staff with a student in distress, call the counseling hotline at 6-9660
- For a list of community resources, see Career Development Services in Menard Hall.
- In cases of extreme need, you may apply for an emergency loan. To apply for an emergency loan you will need to speak to a counselor in the Advising and Counseling office.
- Showers, toiletries and limited food vouchers are also available for students who are displaced contact Career Development Services or Confidential Counseling for additional assistance.