Monday-Thursday, 8 a.m.-6 p.m. and closed on Fridays.
We are located on the first floor in Menard Hall on the Springfield campus and at our Outreach Centers in Beardstown, Jacksonville, Taylorville and Litchfield.
Meet with a Student Success Coach
Student Success Coaches are available to meet with students on a walk-in basis or you may call 217-786-2224 to schedule an appointment in Springfield. It is helpful to call before coming to campus to determine your assigned coach’s walk-in hours and availability. Please note, as we approach the start of the semester we experience a higher volume of calls and longer wait times. We appreciate your patience during this busy time.
To schedule an appointment at one of our Outreach Centers, please call or visit the LLCC location in:
Student Success Coaches are here to explain your identified program of study; explain your placement test scores; explain the registration process; and suggest appropriate classes to meet your educational needs. Whether you are planning to transfer on to complete your degree, complete an associate’s degree or a certificate, or take a few classes we are here to help! Please refer to our office hours for information on when coaching is available and appointment options.
Some of our coaches are trained counselors and can also provide assistance with career and personal development decisions and personal counseling services.
Prepare for your appointment by reviewing these tips.
- If you are a NEW STUDENT please complete the admissions worksheet and complete the placement test if applicable and attend a New Student Orientation before you meet with an advisor. Dual credit, PACT and HEAT and First Semester students are considered new students; dual credit students also need to update their admission information in the Records Office prior to meeting with a student success coach.
- If you are a TRANSFER STUDENT, please also have your official transcripts sent to LLCC’s Records Office prior to meeting with a student success coach; please also bring an unofficial copy with you for registration purposes.
- If you are a RETURNING STUDENT please print off and review your program evaluation for your major (available in WebAdvisor), identify a few classes you wish to take, and review our hours before you meet with a student success coach. Please bring the evaluation with you when you meet with a student success coach.
Have a general question? Email a student success coach.
Please note: coaches cannot answer questions about GPA, test scores, or any federally protected information via email. The purpose of this link is for quick questions and general information. If you have in-depth questions or questions about your degree completion, please review our hours and plan to meet with a student success coach.