How to submit a Suspension Appeal

Lincoln Land Community College understands students may experience extenuating circumstances, a situation or condition that was severe, exceptional and/or unforeseen or unavoidable, that impair their ability to be academically successful. Satisfactory Academic Progress (SAP) is a set of standards, required by federal law, that students must meet to receive Financial Aid. Review the complete description of LLCC’s SAP policy.

If a student feels their circumstances are extenuating, then they are encouraged to appeal to potentially receive their financial aid back. Extenuating circumstances include but are not limited to:

  • Death of an immediate family member (spouse, mother, father, guardian, sister, brother, son or daughter)
  • Major medical issue (i.e. requires hospitalization) experienced by the student or an immediate family member of the student (as designated above)
  • Domestic violence
  • Involuntary call to active military duty
  • Other extreme circumstances (case by case basis)

The following circumstances are not considered extenuating and beyond the student’s control:

  • Not knowing the deadline or procedure
  • Incarceration resulting from a guilty verdict
  • Voluntary overtime
  • Not needing or wanting a class, not doing well in a class, or having too heavy of a course load
  • Wishing to improve your GPA

Students will submit their appeals using our online portal, Maxient. Make sure you have submitted the following for your appeal to be reviewed. Incomplete appeals will be denied.

Submit appeal


  • What happened
    • State the extenuating circumstance(s) that prevented you from meeting SAP during the semesters in which you received an F or a withdraw
  • What has changed
    • Note the circumstances that caused you to not meet SAP have been resolved
    • Discuss corrective measures that have been taken or will be taken to achieve and maintain satisfactory academic progress (i.e., utilizing Lincoln Land Community College academic services, seeking counseling, speaking with a student success coach)


Letters from relatives and friends are not accepted.

  • Submit date-specific documentation from a third-party source. Documentation includes but is not limited to:
    • Letter from a physician or counselor on letterhead indicating the dates you were under their care
    • Third-party documentation of death such as an obituary, funeral notice, or death certificate
    • Accident reports, police records, court records, etc.
    • Documentation to support attempting more than the maximum number of units allowed for your program (Maximum Time Limit appeals only)

Students that submit complete appeals will be notified of the committee’s decision within 2-3 business days. Students are responsible for adhering to all fee payment deadlines, even if they have a SAP Appeal under review.


  • If your appeal is approved, your financial aid eligibility will be reinstated. Your eligibility can be viewed through your Logger Central Account.
  • Lincoln Land verifies academic performance at the end of every semester before extending financial aid eligibility. This process is called SAP Monitoring. 
  • Students who do not meet the terms and conditions of their probation status will lose financial aid eligibility for future terms.


  • If your appeal is denied, you are not eligible to receive federal, state, and institutional financial aid. 
  • The committee’s decision is final.