Benefits Navigation

All colleges and universities in Illinois have a benefits navigator to assist in identifying campus, community, state and federal resources and benefit programs for which they might be eligible. LLCC students can work with Claire Heffron-McKinney, MA, LPC, CDVP, LLCC benefits navigator, to identify important resources both on campus and in the community. 


Benefits navigator services are offered in-person, virtually via Teams or Zoom, or by phone. Please call 217-786-2591, text 217-292-2088 or email Claire to book an appointment.

If you need immediate assistance, please call 211 to be connected to community resource information. If you are in immediate need of mental health services, please call 988. If you are in immediate danger, please call 911.

Referral for service request

LLCC resources

Claire can assist with referrals to campus resources:

  • LLCC Food Pantry
  • Community housing referral information
  • Undocumented student support
  • Talkspace tele-mental health
  • Accessibility services
  • LLCC Child Development Center
  • Free Application for Federal Student Aid (FASFA)
  • Referrals to LLCC Title IX coordinator, support for domestic violence, stalking, sexual violence support and resource information

Community resources

Claire can assist with referrals to community resources:

State and federal benefits

Claire can explain how to apply for and provide referrals for state and federal benefits: